Help and Support

• By calling: +371 24243636; 
• By sending an email to: [email protected]; 
• By visiting the portal: mans.ignitis.lv. 
• For NNS requests, you can likewise call, email, or fill out the form at ignitis.lv/konsultacija.

• You will find out about the current bill fastest and conclude a contract on our self-service portal mans.ignitis.lv. If additional help is still needed, contact Ignitis customer service: 
• Email: [email protected]
• Phone: +371 2424 3636 (On business days from 9:00-17:00).

For smart meters, its number is indicated below the barcode.

In case of electricity supply disruptions or a sudden outage, call the AS "Sadales tīkls" damage reporting phone: 8404. Before calling for assistance, we invite you to view the outage map because AS "Sadales tīkls" records most emergencies automatically. If you see a red or orange icon at your address on the map, it means that the technicians are already informed about the problem and are actively working on resolving it.

Immediately call the AS "Gaso" emergency service at phone number 114! This service works 24/7. Please do not make calls from the room where the gas smell is detected, do not turn on electrical appliances, and open the windows.

AS "Gaso" is responsible for all technical works (meter installation, replacement, sealing). You can contact them by phone at 67369938 or email [email protected].